Monday to Friday: 08:00 – 18:30
Saturday - Pre-booked appointments only: 08:00 – 12:15
Out of hours call: 111
We are closed one afternoon per month from 12:00 for training and education. The dates are:
TARGET Training Dates 2019/20
16 October 2019
13 November 2019
15 January 2020
26 February 2020
18 March 2020
Flockton Opening Hours
Monday: 09:30 - 11:30
Tuesday: 12:00 - 13:00 - Collections Only
Wednesday: 11:30 – 12:30 - Collections Only
Thursday: 09:00 – 10:30
Telephone 01924 237100
Emley Opening Hours
Monday 15:00 - 18:00
Tuesday 09:30 - 11:30
Wednesday 09:00 - 11:00 & 16:00 - 18:00
Telephone 01924 237100
Appointments are pre-bookable up to 12 weeks in advance. We will try to meet your needs where it is possible, sometimes there is a longer waiting time if you ask for a specific clinician. To book appointments telephone 01924 237100 selecting option 1 for appointments, visits and referrals. Don’t forget you can also book appointments online and cancel them 24/7. Please ask the receptionist for more information.
We operate a daily call back service. (Monday to Friday.)
When you contact the surgery the receptionist will take your name, address and contact telephone number and will also ask for a brief description of why you want the appointment with the doctor or nurse, (this information is optional) but it helps the clinicians that may ring you to prioritise the telephone calls and is very helpful.
As a dispensing practice we are able to dispense medications to patients from Flockton, Emley and Grange Moor only. All other patients can collect prescriptions and take to a pharmacy of choice or patients can nominate a pharmacy of choice for their prescription to be collected by the pharmacy or sent electronically.
Pharmacies are no longer able to order repeat medications. Repeat medication must now be ordered by patients and there are a number of ways you can do this:
For those on authorised repeat medication you can order online via SystmOnline, see receptionist to get your access information, bringing 2 sets of identification with you. Online repeat medications can be requested up to 10 days in advance. However, medications are generally on a 28 day cycle and advanced requests will only be available for collection from the practice dispensary or your nominated pharmacy 28 days following the collection of your previous medication.
For urgent or emergency medication during normal opening hours please contact the practice on 01924 237100. If the practice is closed please call 111 and you will be directed to the West Yorkshire Pharmacy Urgent Repeat Medication (PURM) Service.
When you contact the surgery the receptionist will take your name, date of birth, address and contact telephone number and will ask you if you can give them a brief description of the reason for your call. This information is optional but it helps the clinicians that will ring you to prioritise the telephone calls and is very helpful.
There are receptionists dedicated to answering calls, aided by other administration staff at busy periods. Please note that telephone calls may be recorded for training and monitoring purposes.
Please listen to the following options carefully before pressing the button.
Option 1: Appointments, Test Results, Home Visits and Referral Queries
Option 2: Medication or Direct Dial 01924 237106. (Open from 08.30am)
Dispensing Fax: 01924 237110 medication requests only
Email Orders: email@example.com medication requests only
Fax Number: 01924 237107
Email: firstname.lastname@example.org - General Enquiries, we do not offer a email consultation service.
The system is under constant review in response to constructive comments from callers. Your comments/suggestions are welcomed. Please put these in the suggestion box in the reception/waiting room area or alternatively use our online system feedback form.