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Welcome to Middlestown Medical Centre

ALERT Due to the ongoing situation with Coronavirus (COVID-19) we are taking measures in line with the guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus.  In order to protect our patients and staff and we are asking our patients to support us with this.

 

The Surgery is open for the collection of medication and prescriptions.  If you need to come to the surgery please wear a face covering. For other medical needs please contact the surgery by telephone and your health needs will be assessed.

What to do if you have symptoms?

Stay at home for 7 days if you have either:

- a high temperature of 37.8 or higher 

- a new continous cough

This will help to protect others in your community while you are infectious.  Families should isolate for 14 days.  Those who develop symptoms, after 7 days and if they are well, they can return to normal activities. 

You can get an Isolation Note online you should not contact your GP: https://111.nhs.uk/isolation-note/

DO NOT visit the GP surgery, pharmacy or hospital!

You do not need to contact NHS111 to tell them you are staying at home.  You will not be tested if you are self-isolating with mild symptoms.

Please visit 111.nhs.uk for expert advice. 

For the latest advice:

www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/

www.111.nhs.uk/covid-19 

www.gov.uk/foreign-travel-advice 

Register Now: https://wsp.psf-live.co.uk/7230/#/welcome

 

Rescue Packs: We have been aware of some inaccurate information circulating regarding special 'rescue packs' for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).  We are not currently changhing our usual advice about emergency supplies of antibiotics and steroids.  The reason for that is we understand neither would help in the early stages of a Coronavirus Covid-19 infection and people might delay seeking advice if they become increasingly short of breath.

Please do not contact the surgery for a resuce pack.  You should continue to manage your condition in the usual way and if you feel you have symptoms of Covid-19 visit 111.nhs.uk/covid-19 before doing anything else.

 

Inhalers: We are getting increased demand for inhalers from people who have not had inhalers for several years.  This is not recommended and inhalers should only be restarted if your symptoms have returned.  Please only request inhalers if you are currently using them and please visit Asthma UK www.asthma.org.uk or British Lung Foundation www.blf.org.uk for further information.

We would also like to reassure you that the large majority of people, even with underlying risk factors, will have a mild to moderate illness and recover well.  Information on Covid-19 can be found online at www.nhs.uk/coronavirus 

Here at Middlestown Medical Centre the team take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

We are keeping your details safe and we have updated our Privacy Policy in line with the requirements set out in the General Data Protection Regulations (GDPR).  An Additional COVID-19 Privacy Notice will run alongside the practice Privacy Policy expiring 30.09.2020. 

GP Opening times

Opening Hours

Monday to Friday: 08:00 – 18:30

Saturday (Suspended until further notice and the surgery will be closed)- Pre-booked appointments only: 08:00 – 12:15

Out of hours call: 111

We are closed one afternoon per month from 12:00 for training and education. The dates are:

 TARGET Training Dates 2020/21

Wednesdays

13 May 2020

17 June 2020 

15 July 2020 

16 September 2020

14 October 2020 

11 November 2020 

13 January 2021

24 February 2021

17 March 2021

 

 

 

 

 

Flockton Opening Hours

Monday: 09:30 - 11:30

Tuesday: 12:00 - 13:00 - Collections Only 

Wednesday: 11:30 – 12:30 - Collections Only

Thursday: 09:00 – 10:30

Friday: Closed 

 

Telephone 01924 237100

Emley Opening Hours

Monday  15:00 - 18:00

Tuesday 09:30 - 11:30

Wednesday 09:00 - 11:00 & 16:00 - 18:00

Thursday 11.15-12.15

Friday 15:00-18.00

 

Telephone 01924 237100

Quick glance Information

Appointments are pre-bookable up to 12 weeks in advance. We will try to meet your needs where it is possible, sometimes there is a longer waiting time if you ask for a specific clinician. To book appointments telephone 01924 237100 selecting option 1 for appointments, visits and referrals. Don’t forget you can also book appointments online and cancel them 24/7. Please ask the receptionist for more information.

We operate a daily call back service. (Monday to Friday.)

When you contact the surgery the receptionist will take your name, address and contact telephone number and will also ask for a brief description of why you want the appointment with the doctor or nurse, (this information is optional) but it helps the clinicians that may ring you to prioritise the telephone calls and is very helpful. 

For more information please click here.     

As a dispensing practice we are able to dispense medications to patients from Flockton, Emley and Grange Moor only. All other patients can collect prescriptions and take to a pharmacy of choice or patients can nominate a pharmacy of choice for their prescription to be collected by the pharmacy or sent electronically.  

Pharmacies are no longer able to order repeat medications.  Repeat medication must now be ordered by patients and there are a number of ways you can do this:

  • Contact the practice dispensary team on 01924 237106 (open Monday to Friday 08:30 - 18:00 and Saturday 08:00 - 12:00)  
  • Pre-order the medications you need on the last prescription and hand in to reception.
  • by Fax 
  • Online via SystmOnline

For those on authorised repeat medication you can order online via SystmOnline, see receptionist to get your access information, bringing 2 sets of identification with you.  Online repeat medications can be requested up to 10 days in advance.  However, medications are generally on a 28 day cycle and advanced requests will only be available for collection from the practice dispensary or your nominated pharmacy 28 days following the collection of your previous medication.  

For urgent or emergency medication during normal opening hours please contact the practice on 01924 237100.  If the practice is closed please call 111 and you will be directed to the West Yorkshire Pharmacy Urgent Repeat Medication (PURM) Service.

For more information please click here.  

When you contact the surgery the receptionist will take your name, date of birth, address and contact telephone number and will ask you if you can give them a brief description of the reason for your call.  This information is optional but it helps the clinicians that will ring you to prioritise the telephone calls and is very helpful.

There are receptionists dedicated to answering calls, aided by other administration staff at busy periods. Please note that telephone calls may be recorded for training and monitoring purposes.

Please listen to the following options carefully before pressing the button.

Option 1: Appointments, Test Results, Home Visits and Referral Queries

Option 2: Medication or Direct Dial 01924 237106. (Open from 08.30am)

Dispensing Fax: 01924 237110 medication requests only

Email Orders: wakccg.middlestowndispensary@nhs.net   medication requests only

 

Fax Number: 01924 237107

Email: middlestown.surgery@nhs.net - General Enquiries, we do not offer a email consultation service.

The system is under constant review in response to constructive comments from callers. Your comments/suggestions are welcomed. Please put these in the suggestion box in the reception/waiting room area or alternatively use our online system feedback form.

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