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Appointments

There are many ways to seek advice from a Healthcare Professional. Appointments are available at Middlestown, Emley and Flockton, please ask reception for further detail. Middlestown is open 08:00 – 1800 for medication collections. The Emley and Flockton times for medication collections are detailed below.

Over the last year January to December 2023 we saw an increase of 15% more telephone contacts with patients and 17% more Face to Face appointments than in the previous 12 months.

Missed appointments for January 2023 – December 2023, totalled 2066 appointments which is 30,990 minutes, over 516 hours or 64.5 days of clinical time! Missed appointment by month are illustrated below and we would please encourage patients if you do not need it – cancel it!

  • March 2024 – 92
  • February 2024 – 146
  • January 2024 – 149
  • Decemeber 2023 – 172
  • November 2023 – 209
  • October 2023 – 173
  • September 2023 – 162
  • August 2023 – 156
  • July 2023 – 187
  • June 2023 – 157
  • May 2023 – 161
  • April 2023 – 168
  • March 2023 – 190
  • February 2023 – 157
  • January 2023 – 174

Due to current staffing issues, Emley and Flockton times are subject to change. We apologise for any inconvenience and will always try to consider an alternative. If you have any concerns or issues with the collection of your medication please do not hesitate to contact the dispensing team, 01924 237106, alternatively, email: [email protected]

Surgery Opening Times for Collection of Medication

Middlestown

Monday to Friday: 08:00 – 18:30

Out of hours call: 111

We are closed one Wednesday afternoon per month from 12:00 for training and education:

Wednesday

Flockton (Medication Collections)

Monday: 09:00 – 12:00

Wednesday: 09:00 – 12:00

Telephone 01924 237100

Emley (Medication Collections)

Monday:  15:00 – 18:00

Wednesday 16:00 – 18:00

Friday: 15:00-18.00

Telephone 01924 237100